A new Disney World survey wants to know exactly how guests got through the front gate. The post-visit questionnaire, reviewed by BlogMickey, asks about MagicMobile, MagicBand+, the My Disney Experience app, and the tap that gets guests into the park.
It’s landing just as rumors of new entry gates make the rounds.
Disney hasn’t confirmed any changes to park entry. Still, the Disney World survey’s questions line up neatly with what fans have been hearing.
What the Survey Asks Guests
The version reviewed went to guests after a visit to Disney’s Animal Kingdom. It opens broadly, asking, “Did you use any technology while you visited Disney’s Animal Kingdom?”
Disney’s definition of technology covers the app, Lightning Lane Multi Pass, Lightning Lane Single Pass, Mobile Order, Merchandise Mobile Checkout, and MagicBand or MagicBand+.
Then it gets specific. Guests are asked, “How did you tap to enter into Disney’s Animal Kingdom?” They pick from three answers: a MagicBand or MagicBand+, a physical card, or a mobile device or mobile wallet.
Anyone who picks the phone option gets follow-up questions about which device they used, whether Apple iOS, Android, or something else, and how easy it was to get in with it. The answers run from “Very easy” to “Very difficult.”
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The app gets its own grilling too. Guests rate statements like “The My Disney Experience app is easy to use” and score things like page load speed, the park map, and “Accessing theme park tickets and/or Annual Passes via the app during park visit.”
MagicMobile Gets Top Billing
A separate section asks which MagicMobile features guests used: Park Entry, Lightning Lane Entry, or linking Disney PhotoPass photos. Park Entry is listed first. Disney also asks how likely guests are to use each feature on a future visit. Its positive answer choices include “MagicMobile made it easy to get into the parks” and “I liked not having to use a physical ticket.”
MagicBand+ shows up on the same likelihood scale, right alongside Mobile Ordering at quick-service restaurants. Disney also asks guests how aware they were of each MagicMobile feature before they took the survey.
The Rumor Behind the Questions
None of the questions mention new gates or facial recognition. But a rumor BlogMickey reported October 15 claims Walt Disney World is planning entry gates modeled on Disneyland’s, which could eventually bring facial recognition and less reliance on MagicBands. At Disneyland, guests scan their admission, have a photo taken at the gate, and walk through, and those gates still have a spot to tap MagicBand+.
READ: Disney World Ends Annual Passholder Discount on Bottled Water and Soda
Disney has asked about entry tech before. In April 2021, it surveyed guests who took part in a facial recognition test at Magic Kingdom, but that survey only went to test participants. This Disney World survey goes out to regular guests after an ordinary park day.
The wearable has been shifting too. Walt Disney World ended discounted pre-arrival MagicBand+ pricing for resort hotel guests and Annual Passholders on October 8, 2025, and Disneyland confirmed in April that it’s ending on-property MagicBand+ sales. Both resorts still support MagicBand+, and Disney World still sells it.
Disney hasn’t commented on the rumors.
Would you give up your MagicBand for a phone tap or a photo at the gate? Sound off and let us know!
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