Genshin Impact boycotters are not happy after developer HoYoverse immediately rolled back a bug fix that nerfed the character Neuvillette’s rotation speed.
Character art for Neuvillette in Genshin Impact (2020), HoYoverse
As noted in the Genshin Impact subreddit, players were compensated 100 primogems, the in-game premium currency, after HoYoverse adjusted the rotation speed of Neuvillette’s charged attack.
The post states, “Bug Fix Compensation for the issue whereby Neuvillette could rotate at an unusually high speed when casting his Charged Attack, resulting in an abnormal attack range: Primogems x100.”
Screenshot of Genshin Impact subreddit
After complaints about the change to the character, HoYoverse quickly rolled back the change and explained in a post to X.
The developer wrote, “After the Version 4.8 update, we have been paying close attention to the feedback regarding the new version, of which includes the fix to the abnormal rotation speed for Neuvillette’s Charged Attack. After reading through all of your feedback, we truly understand everyone’s concerns. We are sincerely sorry that this fix has resulted in an unsatisfactory experience for our Travelers, and we realize that no matter what the original intention was, modifications to any released characters would hurt the trust and support that our players have given us. Thus, we would like to sincerely apologize to all of you.”
“Prior to this, the dev team noticed that under certain circumstances, players could achieve high-speed rotations with Neuvillette during his Charged Attack by adjusting the sensitivity or mouse DPI settings, which allowed them to inflict 360° damage. However, for Travelers using different devices, achieving similar results proved to be difficult. Moreover, the high camera rotation speed would result in visual blurry of game scenery and enemies, which significantly deviates from the usual gaming experience,” it continued.
Character art for Neuvillette in Genshin Impact (2020), HoYoverse
“The developers’ original intention was to ensure that under normal gameplay Neuvillette’s Charged Attack damage remained consistent. without affecting the intended controls by Travelers (whereby a normal rotation speed or shaking could be achieved),” HoYoVerse relayed. “With this premise, we aimed to adjust the rotation speed to a reasonable range, to ensure travelers’ consistent experience over different devices. With multiple factors needed to be considered, repeated discussions and testing, the fix was implemented in Version 4.8.”
“After the fix went live and Travelers experienced it firsthand, players provided a lot of feedback regarding the fix. Some Travelers mentioned that using Neuvillette’s Charged Attack now felt more clunky, which was indeed an oversight on our part,” it admitted.
Neuvillette in Genshin Impact (2020), HoYoverse
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The company then shared, “Therefore, after gathering and compiling feedback and suggestions from Travelers, we have decided to rollback this fix in a subsequent update and issue a compensation of Primogems ×1,600 to Travelers accordingly. Please stay tuned for further notices regarding the specific update schedule and issuance of compensation.
It then apologized, “We once again sincerely apologize to all of the Travelers. We thank you for your support, it is because of all of you that Genshin Impact has come this far. In future updates, we will be more cautious in decisions related to content that has been released to provide the best possible gaming experience for Travelers.”
Rollback: Fix to Abnormal Rotation Speed for Neuvillette’s Charged Attack
Dear Travelers,
After the Version 4.8 update, we have been paying close attention to the feedback regarding the new version, of which includes the fix to the abnormal rotation speed for Neuvillette’s…— Genshin Impact (@GenshinImpact) July 17, 2024
In a subsequent post the company reiterated, “Rolled back the fix to the issue whereby “Neuvillette could rotate at an unusually high speed when casting his Charged Attack, resulting in an abnormal attack range.”
“Compensation Details >>> Primogems ×1,600. Eligibility >>>Travelers who reached Adventure Rank 5 and above before 2024/07/18 16:00 (UTC+8). Please log in between 2024/07/18 19:00 – 2024/08/28 06:00 (UTC+8) to receive your compensation. The mail will expire after 30 days, so don’t forget to claim the attached compensation in time,” it concluded.
Rolled back the fix to the issue whereby “Neuvillette could rotate at an unusually high speed when casting his Charged Attack, resulting in an abnormal attack range.”
Compensation Details >>>
Primogems ×1,600Eligibility >>>
Travelers who reached Adventure Rank 5 and above…— Genshin Impact (@GenshinImpact) July 18, 2024
In the comments, individuals who are allegedly taking part in a boycott of Genshin Impact and HoYoVerse were not happy and called on the company to change their character designs for the upcoming Natlan region.
The boycott accuses HoYoverse of cultural appropriation and whitewashing via a petition on Change.org, which has over 78,000 signatures. The petition states, “We call on MiHoYo to stop cultural appropriation and whitewashing in their games and to commit to respectful and accurate representation of all cultures.”
It continues, “MiHoYo, a leading game development company, has repeatedly taken inspiration from indigenous cultures without proper representation and respect. In particular, the many characters from Sumeru and Natlan in Genshin Impact, and from Penacony in Honkai Star Rail are all clearly white or only lightly tanned at best, with the exception of some enemy NPCs which has sparked concerns of racism among players and indigenous communities.”
Character art for Mualani from Genshin Impact (2024), Hoyoverse
Next, it declares, “Cultural appropriation and whitewashing perpetuate harmful stereotypes and diminish the rich cultural heritage of indigenous communities. These practices not only misrepresent cultures but also contribute to ongoing marginalization and disrespect.”
It then issues a list of demands: “MiHoYo to: Engage with indigenous cultural consultants. Revise existing content to ensure accurate representation. Commit to creating diverse and inclusive characters.”
Character art for Kinich from Genshin Impact (2024), Hoyoverse
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YouSpoonyBard1 posted, “I can’t even imagine how you guys sleep at night. Fix Natlan. It’s not hard. It’s not even wrong. The fact half the splash art is whiter than me is appalling. A full 10 pull for a niche move on pc only and radio silent on the issue that matters. Shame. #WhyAreTheyWhiteHoyo.”
YouSpoonyBard1 on X
YouSpoonyBard1 also wrote, “Wow. Just wow. Not even a third of all users could even do this attack. Not on mobile. Not on console. Less than 24 hours and you respond. Yet here we are. Here VA’s are. And you’ve said nothing in almost a week. Shame on you. #WhyAreTheyWhiteHoyo.”
YouSpoonyBard1 on X
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Miquoyo wrote, “fix natlan next.”
miquyo on X
In another post miquyo wrote, “YALL CAN ADRESS THIS BUT NOT THE SKIN COLOR ISSUE IN NATLAN?????”
miquyo on X
JustJaremi wrote, “So…you DO see the feedback…..and are choosing to NOT address Natlan being whitewashed? You have an opportunity here to not only show that your community means something to you, but even bigger, showing that respect to culture and black and brown voices are important and listened too, not just to profit off of by using their culture.”
“Actually insane behavior,” the user concluded.
JustJaremi on X
CE0ofFURINA posted, “I ain’t reading all that, fix ur Natlan Characters.”
CE0ofFURINA on X
Regnedeserenite also posted, “TALK ABOUT NATLAN NOT THIS S**T.”
regnedeserenite on X
What do you make of these boycotters getting mad about HoYoverse reversing the change to Neuvillette?
